WHO WE ARE
Our website address is:
OUR CONTACT INFORMATION
Our Postal Address Crown House, 27 Old Gloucester st., LONDON WC1N 3AX U.K.
KEY PRINCIPLES OF GDPR:
YOUR INDIVIDUAL RIGHTS UNDER GDPR
Under the GDPR your rights are as follows. You can read more about your rights in details here;
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
We receive personal data from form submissions in order to communicate with you once you have contacted us, such as first name, last name, email address and phone number, and in some cases your IP address (to determine the country of origin and customise if/when we send emails). We may also gather IP information from cookies for Google Analytics so we can analyse and improve our website.
If you wish to contact us using the contact form on our website, it will ask for your name, email and phone number. We store the emails we receive in an encrypted folder. By sending us an email using this form you consent to Astera Global Ltd collecting and storing your data from this form.
Astera Global Ltd may use both session cookies and persistent cookies to better understand how you interact with the Site. In addition, please be aware that other parties may also place their own cookies on the Site, and may collect or solicit personal information from you. A session cookie enables certain features of the Site and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site.
We use 3 types of cookies:
1 Strictly necessary cookies
Anonymous cookies that allow visitors to navigate around our Site, use its features and access secure areas. The information gathered by these cookies may be used for security purposes, but is not used for marketing purposes. If the use of this type of cookies is not allowed, certain parts of our Site cannot be used.
2 Analytics cookies
Anonymous cookies that help us improve our website by collecting information about how visitors use our Site. For example, we track what pages are visited the most often and what error messages are shown. GoogleAnalytics cookies are an example of this type of cookie.
The information gathered by these cookies is not used for targeted marketing and is not distributed to third parties.
3 Functionality cookies
Cookies that allow us to remember visitor choices and preferences. Based on this information, we can show you more relevant information. For example, we may gather country and language preferences.
If you do not allow the use of this type of cookie, it will prevent the use of certain parts of our Site and will prevent us from remembering your preferences.
How to block or restrict Cookies
If you do not want us to place cookies on your device you can modify your browser settings. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of the add-on’s manufacturer. Please note that you may not be able to use certain parts of our Site if you block cookies.
Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, is available at and
We only use Google Analytics to review web traffic, not personal information about an individual. Google Analytics User and event data retention is set to 14 months and is set to reset on new activity.
EMBEDDED CONTENT FROM OTHER WEBSITES
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
YOUR RIGHTS IN REGARDS YOUR PERSONAL INFORMATION
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at
You can request access to the personal data we hold about you by contacting us at . You have the right to tell us if you would like to withdraw your consent, correct, update or delete your personal data in our records.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.